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Shipping & Returns

Shipping (Australia):

Standard post is $3 for all orders up to $15.  Upgrade to Registered Post for $7.50 or upgrade to Express Post for $11.00.

Free Shipping: All orders over $15 and up to $45.00 will be shipped free via standard post.  Upgrade to Registered Post for $4.50 or upgrade to Express Post for $8.00.

Registered Post: Free if you spend over $45.00 or upgrade to Express Post for only an extra $6.00.

Express Post: Free when you order over $90.00.

Note:- Standard post service is provided by Australia Post and is not tracked. Pierceoff cannot be held responsible for delivery once it leaves our warehouse. Pierceoff take no responsibility for items that fail to be delivered by Australia Post and the customer agrees that they use this method at their own risk. 

Pierceoff recommends using registered post or express post both of which are tracked and delivery guaranteed.

Estimated delivery time as follows:
    Standard Post and Registered Post - 2 to 8 days (Australia Post quotes delivery times as 2 - 8 days, however we have experienced up to 28 days delivery time for this delivery method).
    Express Post - Next business day (Australia Post overnight area addresses)

Shipping (New Zealand):

Standard post is $8 for all orders up to $15.  Upgrade to Registered Post for $18.00 or upgrade to Express Post for $30.00.

Orders over $15 and under $45 cost $4.00 for standard shipping.  Upgrade to Registered Post for $16.00 or upgrade to Express Post for $28.00

Free Shipping: All orders over $45 will be shipped free via standard post.  Upgrade to Registered Post for $7.00 or upgrade to Express Post for $22.00. 

Orders over $90 will be shipped free via Registered Post or you can upgrade to Express Post for $18.00.

Note:- Standard post service is provided by Australia Post and is not tracked. Pierceoff cannot be held responsible for delivery once it leaves our warehouse. Pierceoff take no responsibility for items that fail to be delivered by Australia Post and the customer agrees that they use this method at their own risk.

Pierceoff recommends using registered post or express post both of which are tracked and delivery guaranteed.

Estimated delivery time as follows:
    Standard Post and Registered Post - up to 7 business days
    Express Post - up to 3 business days

Shipping (Asia and India):

Standard post is $8 for all orders up to $15.  Upgrade to Registered Post for $20.00 or upgrade to Express Post for $45.00.

Orders over $15 and under $45 cost $5.00 for standard shipping.  Upgrade to Registered Post for $18.00 or upgrade to Express Post for $42.00.

Orders over $45 and under $90 are $3.00 for standard shipping.  Upgrade to Registered Post for $13.00 or upgrade to Express Post for $35.00

Free Shipping: All orders over $90 will be shipped free via standard post.  Upgrade to Registered Post for $8.00 or upgrade to Express Post for $27.00.

Note:- Standard post service is provided by Australia Post and is not tracked. Pierceoff cannot be held responsible for delivery once it leaves our warehouse. Pierceoff take no responsibility for items that fail to be delivered by Australia Post and the customer agrees that they use this method at their own risk.

Pierceoff recommends using registered post or express post both of which are tracked and delivery guaranteed.

Estimated delivery time as follows:
    Standard Post and Registered Post - up to 12 days
    Express Post - up to 5 business days

Shipping (Rest of the World):

Standard post is $10 for all orders up to $15.  Upgrade to Registered Post for $20.00 or upgrade to Express Post for $50.00.

Orders over $15 and under $45 cost $7.00 for standard shipping.  Upgrade to Registered Post for $18.00 or upgrade to Express Post for $45.00.

Orders over $45 and under $90 are $5.00 for standard shipping.  Upgrade to Registered Post for $13.00 or upgrade to Express Post for $35.00

Free Shipping: All orders over $90 will be shipped free via standard post.  Upgrade to Registered Post for $8.00 or upgrade to Express Post for $30.00.

Note:- Standard post service is provided by Australia Post and is not tracked. Pierceoff cannot be held responsible for delivery once it leaves our warehouse. Pierceoff take no responsibility for items that fail to be delivered by Australia Post and the customer agrees that they use this method at their own risk.
Pierceoff recommends using registered post or express post both of which are tracked and delivery guaranteed.

Estimated delivery time as follows:
    Standard Post and Registered Post - up to 12 days
    Express Post - up to 7 business days

All amounts are in Australian dollars and include GST at the then applicable rate

 

Returns Policy:

Due to the nature of the products, we cannot exchange or refund purchased products if you have changed your mind. We do accept the return of faulty goods for credit or replacement. You must contact us within 5 working days of receiving your order to advise us if you have received faulty goods. We will either offer a replacement, full refund, credit or substitution at our discretion.

  • All items are sold individually and singularly unless otherwise stated.
  • All items are supplied in factory condition, new and unused. Items are not sterile unless stated on the original manufactures packaging and where this packaging has not been damaged in any way.