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Shipping & Returns

Shipping:

Free Shipping: All orders under $40.00 will be shipped free via standard post (Australian shipping addresses only).

Note:- Standard post service is provided by Australia Post and is not tracked. Pierceoff cannot be held responsible for delivery once it leaves our warehouse. Pierceoff take no responsibility for items that fail to be delivered by Australia Post and the customer agrees that they use this method at their own risk.

Pierceoff recommends using registered post or express post both of which are tracked and delivery guaranteed

Upgrade to Registered Post for orders under $40.00 is $5.00 or upgrade to Express Post for $10.00. (Australian shipping addresses only).

Registered Post: Free if you spend over $40.00 or upgrade to Express Post for only an extra $5.00 (Australian shipping addresses only).

Express Post: Free when you order over $85.00. (Australian shipping addresses only).

International Postage starts at $19.95 for orders up to 500g. Postage prices subject to change for larger orders. You will be contacted if this occurs with your order.

All amounts are in Australian dollars and include GST at the then applicable rate

Returns Policy:

Due to the nature of the products, we cannot exchange or refund purchased products if you have changed your mind. We do accept the return of faulty goods for credit or replacement. You must contact us within 5 working days of receiving your order to advise us if you have received faulty goods. We will either offer a replacement, full refund, credit or substitution at our discretion.

  • All items are sold individually and singularly unless otherwise stated.
  • All items are supplied in factory condition, new and unused. Items are not sterile unless stated on the original manufactures packaging and where this packaging has not been damaged in any way.